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You people cannot do your jobs. I came to this website. This will bring up search box. Remember to leave your comments below and tell us what you thought about our blog. Can I please request that all payments made by myself are refunded thanks David.

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Contact Xbox Live Customer Service

Checked thsi and yes it showed him playing FIFA12!!! On internet and in papers EA are saying that this has arisen from people responding to phishing emails from hackers sending them their personal details! Just had the credit card bill for a card we no longer use but was the card used to originally set up x-box live a year ago. There is no trace of these purchases on his X-box.

Trying to get a refund through the credit card but Microsoft do not want to know, they claim no security breach and the only scam was through phising. Going to send this to TV Watchdog and look at legal action.

Big players like Microsoft have no ethics! And it seems no responsibility!! I am going through this same scenario. Anything else I can do? How did it turn out for you? Had mine hacked on Nov 15th. Charged dollars on my card. Called support everything seemed fine.

They locked the account sent it to investigation. Told me it would take about 3 three weeks. Wrote an email then a few days later received a Waited another week and never received the rest so I emailed them again. This time they responded saying the refunded the rest. Had this problem last year, contacted the very helpful X box staff who cancelled everything conducted an investigation and told me it was not fraudulent.

Well its happened again and this ime I am really angry about it. What will X box say? This has got to be stopped it is theft.

Possibility of sons friend bringing over their xbox? That would explain the ip address. For example you can link the xboxes to play one tv. Same thing happened to me.! Fraud started in October I cancelled my credit card. Microsoft investigated, suspended my account and told me no no fraud took place and the account was safe to use.

Microsoft again investigated and told me that no fraud had occurred. This is global fraud. I am confident that my credit card company will refund my money. It is wrong that Microsoft are allowed to continue trading when they are knowingly facilitating criminal activity..

Yet I was the one who had to get a new credit card, I had to change my passwords, etc. I had to be locked out from purchasing on my own account for 6 weeks. The thieves played on happily… And the only way to avoid this happening is to get rid of my Xbox. The innocent pay while the guilty play! My son was at school when most of them were charged! I am sooooo mad! I know my son would not do this!!

Xbox sent me a generic email saying its not fraud well what is it then! Just give back the money!! Mail will not be published required. Notify me of followup comments via e-mail. February 26, at October 05, at February 27, at March 27, at February 12, at August 06, at August 23, at October 07, at October 17, at December 13, at January 06, at January 18, at May 23, at January 20, at January 22, at January 28, at In February , Yusuf Mehdi, corporate vice president of Microsoft's Interactive Entertainment Business, shared that Xbox Live members now number 46 million, up 15 percent from a year ago, during the Dive into Media conference in Southern California.

In June , Microsoft retracted the Xbox Live Gold requirements to download streaming media apps including Netflix , Hulu , YouTube , Internet Explorer, Skype, and others , though various rental or subscription fees may still apply. On December 25, , both PlayStation Network and Xbox Live suffered network disruption after a denial-of-service attack.

Xbox Live is available as both a free and subscription-based service, known as Xbox Live Gold. A comparison of free and premium services:. A Gamertag is the universal name for a player's username on Xbox Live. A Gamertag used online must be unique and can be up to fifteen characters in length, including numbers, letters, and spaces. A player's Gamertag account status can be checked using a variety of online tools, which is useful especially when looking for a new Gamertag, or confirming that a Gamertag exists.

Using a valid Gamertag, any player can be located and messaged from within Live. There are also several websites which allow users of Gamertags to upload photos and information about themselves.

Gamertags also contain avatar images or "gamer pictures" , sometimes associated with certain games or game characters. It is also possible to take "Public" pictures which are shown to all that view a profile, unless the user has a different "personal" picture set which can be taken of avatars while using the avatar editor.

Users were formerly forbidden to use strings such as gay or refer to homosexuality in any way in their Gamertag or profile due to it being considered "content of a sexual nature", even if the string occurs in a legitimate surname. Incidents where a woman was suspended from the service for identifying herself as a lesbian , and an incident where a male user was suspended for using his surname "Gaywood" in his username attracted controversy. The Gamerscore G is an achievements point accumulation system that reflects the number of achievements accumulated by a user on Xbox Live through the displaying of the number of points accumulated.

These Achievement points are awarded for the completion of game-specific challenges, such as beating a level or amassing a specified number of wins against other players in online matches and other various in game challenges.

Initially, retail Xbox games offered up to 1,G spread over a variable number of Achievements, while each Xbox Live Arcade title contained 12 Achievements totaling G. On February 1, , Microsoft announced on their Gamerscore Blog some new policies that developers must follow related to Gamerscore and Achievements in future releases. Game developers also now have the option of adding up to points via downloadable content every quarter after the first year of release for a total of 1, points.

Xbox Live Arcade titles also allow players to obtain Gamerscore, initially up to Gamerscore with additional points up to 50 Gamerscore via downloadable content for a total of points , [54] but some XBLA games now contain up to Gamerscore without DLC.

On May 26, , Halo 2 was the first Games for Windows title to feature Achievements, which counted towards a player's Gamerscore.

On March 25, , Microsoft cracked down on "Gamerscore cheaters" those who used external tools to artificially inflate their Gamerscore , and reduced their Gamerscores to zero without the option to recover the scores that had been "earned", and branded the player by denoting on their Gamertag that they were a "Cheater".

The development of the Gamerscore system has created a new niche in the internet economy. Many websites have been created to provide gamers with tips and tricks for getting achievement points. Some sites are solely devoted to these achievement guides, and some blogs provide gaming guides in addition to their other content.

The Gamercard is an information panel used to summarize one's user profile on Microsoft's Xbox Live. The pieces of information on a Gamercard include:. A player's Gamercard can be viewed via the Xbox Dashboard , or online through Xbox. The top bar that displays the Gamertag is shown in front of either a silver or gold bar which designates if the gamer has an Xbox Live Free or Gold subscription respectively.

If the gamer is part of the Xbox Launch Team, the top bar will also have additional text stating "Launch Team" in the background.

Third-party sites allow users to post a rendered version of their Gamercard as a small Flash applet or JPEG image on any website or Internet forum. These can be downloaded onto any Mac with OS X There are four Gamer Zones; Recreation is for casual gamers, Family is for family-friendly gamers without profanity, etc. However, in practice these gamer zones are displayed only on the Gamercard of the player, and do not tend to affect the gameplay experience or the matching of players in online games.

TrueSkill [57] is a ranking and matchmaking system which was first implemented as part of the Xbox [58] 's Live services.

Dawn of War II. It uses a mathematical model of uncertainty to address weaknesses in existing ranking systems such as Elo. For example, a new player joining million-player leagues can be ranked correctly in fewer than 20 games. It can predict the probability of each game outcome, which enhances competitive matchmaking, making it possible to assemble skill-balanced teams from a group of players with different abilities.

When matchmaking, the system attempts to match individuals based on their estimated skill level. In this way, the system attempts to make every match as competitive as possible. In order to prevent abuse of the system, the majority of ranked games have relatively limited options for matchmaking. By design, players cannot easily play with their friends in ranked games. However, these countermeasures have failed due to techniques such as alternate account s and system flaws where each system has its own individual TrueSkill rating.

To provide less competitive games, the system supports unranked Player Matches , which allow individuals of any skill level to be paired often including "guests" on an account.

Such matches do not contribute to the TrueSkill rating. Xbox Games Store formerly Xbox Live Marketplace is a unified storefront which offers both free and premium content for download including Xbox Live Arcade titles, Xbox indie games , original Xbox games , Xbox game demos, game expansion material e. On November 17, , Microsoft released a downloadable Zune application for the Xbox This application turns the Xbox into a Zune device.

Once one downloads the Zune application, it takes over the Marketplace menus and sections of the console. With the addition of the Zune Marketplace to a Xbox console, one is able to purchase movies instead of only being able to rent them. The Zune Marketplace has a much more extensive content offering compared to the classic Xbox Live Marketplace. Xbox Play Anywhere is a cross-buy program announced at E3 and launched September 13, Under the scheme, supported games purchased digitally on Microsoft Store for Xbox One can also be downloaded on a Windows 10 PC running Windows 10 Anniversary Update or later through Microsoft Store using the same Microsoft account at no additional charge, and vice versa.

The scheme also promotes the ability to synchronize save data, achievements, and downloadable content between Windows 10 and Xbox One versions of a game. Xbox Live Gold is a paid subscription service for the Xbox community. Signing up to Xbox Live is free, but, with the exception of the Windows 10 version, in order to play online and access some core services, a recurring subscription fee is required. Other features, such as game recording and media sharing also necessitate Gold membership.

Games with Gold is a program in which digital downloads of games are offered at no charge to Xbox Live Gold subscribers. Games downloaded through the program on Xbox are free to own with no further restrictions. At E3 , Microsoft announced that all Xbox owners would receive a new dashboard update, titled New Xbox Experience NXE , on November 19, [65] that added several new features. Raging Blast , will also update it. One feature is the ability to watch standard quality and p streaming movies and TV shows from Netflix through the Xbox This feature is only available in the U.

Users are also able to watch Netflix titles with their friends in a party of up to 8 players. Xbox Live members have the ability to view over 12, movies and episodes. Users can browse for titles based on their interests and Netflix ratings with the Xbox interface. Users no longer need to visit the website to choose the content to watch.

Another feature gives players the ability to create Avatars. Players are able to customize avatars by changing body shape, facial features, hair and clothes, as well as new clothing being released from time to time. For most games this feature also reduces the amount of time spent reading the disc, thereby helping to extend the life-span of the optical drive mechanism. The first announced game is an adaptation of the Endemol game show 1 vs. The Xbox Guide has also been redesigned.

Players are not only able to view their friends and messages, but are able to access their game library. If a user has installed any game onto their Xbox Hard drive, they are able to immediately start the game from the guide, whether they are in a game or in the dashboard.

Microsoft also confirmed that every new comes with 3 free Xbox Live Gold trial accounts, upon creating a new account the player is allowed to claim a trial period upon refusing to pay for Gold subscription; therefore allowing the user to try online gameplay for that one-month trial period, after which the player is required to pay subscription fees to continue matchmaking online. While previous system updates have been stored on internal memory , this is the first update to require a storage device.

Microsoft's Major Nelson stated that unauthorized installation of NXE would result in the user's console being banned from Xbox Live until its official release which was on November 19, On September 22, , Major Nelson announced that the Xbox Live dashboard would be redesigned once again. As well as a new color scheme and other minor tweaks to the overall layout, the update would also include a "Kinect hub", designed specifically for the Kinect sensor for easier dashboard navigation.

Xbox Live members were able to sign up for a preview program, which opened on September 29, On June 6, at E3 , it was announced that the dashboard would be updated again to include the Bing search engine, allowing users to search for games, trailers, movies etc. Kinect would also be updated allowing users to navigate the dashboard and Bing using their voice.

Other updates would include cloud storage, YouTube access and live television streaming. The company also announced "Games with Gold" that would give subscribers free games on both Xbox and Xbox One with one single membership, and "Deals with Gold" for exclusive discounts for Xbox One games at the Xbox store. On November 6, , Microsoft announced the Xbox Video formerly Xbox Video Marketplace , an exclusive video store accessible through the console.

Launched in the United States on November 22, , the first anniversary of the Xbox 's launch, the service allows users in the United States to download high-definition and standard-definition television shows for purchase and movies for rental onto an Xbox console for viewing.

With the exception of short clips, content is not currently available for streaming, and must be downloaded. Movies are available for rental from the Video Marketplace. They expire in 14 days after download or at the end of the first 24 hours after the movie has begun playing, whichever comes first. Television episodes can be purchased to own, and are transferable to an unlimited number of consoles. Downloaded files use 5. The "Game with Fame" initiative has been Microsoft's way to connect Xbox Live members with celebrities and game developers.

As of March , there are ambassadors representing 18 countries in more than 30 languages. Gamers were required to register for specific challenges which, if successfully completed, would yield a challenge-specific reward. If a player chose to participate, they were rewarded with avatar items and 3 zero-point achievements.

SentUAMessage was a show which aimed to answer questions sent in by viewers on anything related to the world of Xbox. The show ran for four series and was released every other Saturday.

The show was driven entirely by user-generated questions. To ensure the volume of questions remained high, fans could contact the show in a variety of ways, including sending questions to the SentUAMessage Gamertag over Xbox LIVE, writing an email, or using social network websites. Microsoft implements a number of different security measures on its Xbox Live service.

One of these takes the form of a proactive security check that assures that only unmodified machines may access their service. On May 17, , Microsoft banned consoles with modified firmware from Xbox Live. According to Microsoft, consoles with firmware of unknown origin, quality or intent were banned permanently from Xbox Live. A Microsoft representative indicated that the action was taken to assure "the integrity of the service and protect our partners and users. It has been discovered that pretexting has been used to impersonate an Xbox Live user for sabotage.

Microsoft has implemented greater security to decrease the service's susceptibility to social engineering. Microsoft is responding to such incidents by restricting access to the account for 25 days whilst the fraud team investigates. Both EA and Microsoft have denied that there is a problem with security.

Users from other countries are not officially supported, although it is possible for them to access Xbox Live if they provide an address located in a country where Xbox Live is officially available. The country selected during account creation affects the payment options, content, and services available to the user.

Subscriptions, such as that for Xbox Music, cannot be transferred with this method. On May 18, , Microsoft announced that it planned to launch Xbox Live in the Middle East within the next twelve months, [97] but it never occurred during that time period. However, on October 20, , Microsoft officially announced the service will be launching in the United Arab Emirates and Saudi Arabia in three days time.

The service was launched in China in late Xbox Live for the original Xbox was discontinued by Microsoft on April 15, , encouraging gamers to upgrade to the Xbox However, no third-party software developed thus far has been fully compatible with all original Xbox titles.

Microsoft's Chris Early clarified that Live Anywhere is a long-term project expected to be rolled out over several years.

On February 15, , Microsoft announced its new mobile operating system , Windows Phone. From Wikipedia, the free encyclopedia. List of Xbox Play Anywhere games. List of Games with Gold games. Microsoft portal Xbox portal. Archived from the original on February 9, Retrieved June 19, Retrieved 16 June Retrieved December 30, Archived from the original on March 24, Retrieved July 27, Archived from the original on February 18, Archived from the original on April 10, Archived from the original on March 14, Retrieved December 1, Archived from the original on May 2,

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